Lottoland Casino

By Michael Madden | SlotGamer Founder | Updated: February 2026

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Lottoland Casino: Triple-Licensed, Twice-Fined, and Unlike Anything Else in the UK Market

Lottoland is an online casino and lottery betting platform launched in May 2013 by EU Lotto Limited, a Gibraltar-based company operating under UKGC licence 38991. It also holds licences from the Gibraltar Gambling Commissioner and the Irish National Excise Licence Office — making it one of the few UK-facing casinos with triple licensing across three jurisdictions.

That sounds impressive. And in some ways, it is. But there is a regulatory history here that most review sites either gloss over or bury. EU Lotto has been fined by the UKGC on two separate occasions totalling £910,000: first £150,000 for misleading advertising (implying players were buying lottery tickets when they were actually betting on lottery outcomes), and then £760,000 in September 2021 for social responsibility and anti-money laundering failures. We will break both down in detail because you deserve to know exactly what happened.

What makes Lottoland genuinely different from every other casino in this review series is its core product: lottery betting. You can bet on the outcomes of 30+ international lottery draws — EuroMillions, US Powerball, Mega Millions, El Gordo — from a single UK account. You are not buying actual lottery tickets. You are betting on the numbers being drawn. This distinction is exactly what the first fine was about, and it matters.

The casino section has grown significantly since launch, now offering 3,200+ slots and a full live casino, sportsbook, bingo, and scratchcard offering. The welcome bonus is refreshingly simple: deposit and stake £20 on qualifying slots, receive 100 free spins with zero wagering requirements. In a market drowning in 35x and 40x playthrough conditions, that is genuinely unusual.

The short answer: Lottoland is a legitimate, triple-licensed platform with a unique product in lottery betting and one of the simplest welcome bonuses in the UK market. The no-wagering free spins are genuinely player-friendly. But the regulatory history is more chequered than any other casino we have reviewed in this series — two UKGC fines totalling nearly a million pounds, a Trustpilot rating of just 2.2/5, and ongoing complaints about withdrawal delays. If you can look past the history (and Lottoland says it has invested heavily in compliance since), the platform offers something no other UK casino does.

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Lottoland Casino Quick Facts (February 2026)

Detail	Lottoland Casino
Operator	EU Lotto Limited (Lottoland Group, privately owned)
UKGC Licence	38991 (also Gibraltar Gambling Commissioner + Irish National Excise Licence Office)
Launched	May 2013 (casino section expanded over time)
Sister Sites	None — EU Lotto operates Lottoland only
Welcome Bonus	Deposit & stake £20 → 100 free spins on Fishin’ Frenzy Even Bigger Fish (no wagering) — see bonus section for full EV analysis
Casino Games	3,200+ slots | 80+ live casino | 40+ table games | 50+ Slingo | 260+ jackpot slots | 80+ instant wins | 12+ bingo rooms
Key Providers	Pragmatic Play, Play’n GO, NetEnt, Red Tiger, Blueprint Gaming, Nolimit City, Hacksaw Gaming, Microgaming/Games Global, Evolution
Minimum Deposit	£1 (general) | £20 to qualify for welcome bonus
Withdrawal Speed	~24 hours typical (can take 2–5 business days stated) | No minimum withdrawal amount
Payment Methods	Visa, Mastercard, Apple Pay, Paysafecard, MuchBetter, Trustly, Bank Transfer
Maximum Withdrawal	Not clearly stated — debit card or bank transfer only for withdrawals
Mobile App	✅ iOS (4.4/5 from 7,000+ reviews) | ✅ Android (4.2/5) — EGR Operator of the Year 2025
Support	Live chat, email, help centre with chatbot (availability varies — some sources say 24/7, others report limited hours)
UKGC Regulatory Record	⚠️ Two fines: £150,000 (advertising, 2018) + £760,000 (AML/social responsibility, 2021) = £910,000 total
Trustpilot	2.2/5 (5,873 reviews) — rated “Poor”
Casino Guru Safety Index	7.4/10 (Above average)

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The Welcome Bonus: No-Wagering Free Spins — Simple, Transparent, and Mathematically Honest

After three Dazzletag casinos with identical 100% match bonuses and wagering calculations, Lottoland’s welcome offer is refreshingly different. There is no deposit match. No wagering requirements. No complex mathematics. Here is what you get:

The Current Welcome Offer (February 2026)

• Deposit and stake £20 on selected qualifying slots
• Receive 100 free spins on Fishin’ Frenzy Even Bigger Fish
• Each free spin worth £0.10 (£10 total face value)
• No wagering requirements — any winnings from the free spins are yours to withdraw immediately
• Free spins expire 30 days after being credited (some sources say 7 days — check terms at sign-up)
• One claim per player, one account per person
• Ends 14 February 2026 at 23:59 GMT (likely refreshed with new offer after)

Important note on bonus variations: Like the Dazzletag casinos in our earlier reviews, we found multiple versions of the Lottoland welcome offer across different sources. Some affiliate sites advertise 50 free spins on Big Bass Bonanza for a £10 stake. Others show a tiered system: stake £20/£30/£50 for 100/150/200 free spins. The version on the Lottoland promotions page as of February 2026 is the 100 free spins on Fishin’ Frenzy Even Bigger Fish for a £20 stake. Always check the exact terms on the site when you register.

The Bonus Mathematics: What Are 100 No-Wagering Free Spins Actually Worth?

This is far simpler than the Dazzletag calculations because there are no wagering requirements to factor in.

Component	Calculation	Value
Free spins face value	100 spins × £0.10	£10.00
Expected return from free spins	£10.00 × 96.71% RTP (Fishin’ Frenzy Even Bigger Fish)	£9.67
Wagering cost	No wagering requirements	£0.00
Gross bonus EV	£9.67 returned, all withdrawable	+£9.67
Qualifying stake cost	£20 staked at ~96.71% RTP = £19.34 expected return	-£0.66
Net bonus EV	£9.67 (free spins) – £0.66 (qualifying stake cost)	+£9.01

How This Compares to the Dazzletag Casinos

For context, the three Dazzletag casinos (Fruit Kings, Peachy Games, Casushi) all offered a 100% match up to £50 plus 20 free spins, which under the UKGC’s 10x wagering cap from January 2026 gave a total EV of approximately +£31.93 at a £50 deposit.

Lottoland’s +£9.01 is significantly lower in absolute terms. But there is a critical difference: the Dazzletag EV depends entirely on the UKGC’s 10x wagering cap being correctly applied. If those casinos still enforce 35x wagering (which their written terms still state), the EV drops dramatically. Lottoland’s value is guaranteed because there are no wagering requirements at all. What you win is yours. Full stop.

For players who value certainty over maximum theoretical value, Lottoland’s offer is arguably the better deal. You know exactly what you are getting, and there is zero ambiguity about withdrawal conditions.

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UKGC Regulatory Record: Two Fines, £910,000 — Here Is What Happened

This is where Lottoland’s story gets complicated, and where most review sites either skip the detail or minimise the significance. EU Lotto Limited has been fined by the UKGC twice. Both enforcement actions are worth understanding in full.

Fine 1: £150,000 — Misleading Advertising (2018)

The UKGC fined Lottoland £150,000 after finding that it failed to make clear to consumers that they were betting on the outcome of lottery draws, not actually buying lottery tickets. The UK Advertising Standards Authority (ASA) upheld a complaint about a Lottoland radio advertisement that implied players were participating in a lottery. The UKGC investigation found the same issue across third-party marketing, the website, and social media promotions.

This matters because lotteries and lottery betting are fundamentally different products. With a real lottery ticket, a portion of your stake goes to good causes (the National Lottery gives roughly 25p of every £1 to charity). With lottery betting, your stake goes to a private company. Lottoland was using language that blurred this distinction — phrases like “play EuroMillions” rather than “bet on EuroMillions” — and the regulator deemed this misleading.

The fine was directed to a “socially responsible cause” and Lottoland was required to issue a public statement outlining its failings.

Fine 2: £760,000 — Social Responsibility and AML Failures (September 2021)

The second, much larger fine came after a UKGC investigation into failures between October 2019 and November 2020. The findings were serious:

• Social responsibility failures: Lottoland did not recognise frequently changing deposit limits as a potential indicator of gambling harm. Customer interactions mostly consisted of a template email about responsible gambling tools, with no requirement for a customer response and little evidence of being adapted to the severity of potential harm.
• No evidence of affordability assessments to identify whether customers were being harmed or at risk of harm.
• AML failures: Bank statements were not effectively reviewed to verify customer addresses. Accounts were not restricted after source of funds requests went unanswered. Customers were allowed to register third-party debit cards — in some cases in a completely different name to the account holder.
• Reliance on “ineffective threshold triggers” for spending limits, with a general lack of information about how much customers should be allowed to spend based on income and wealth.

EU Lotto was fined £760,000, received a formal warning, and was ordered to undergo extensive independent auditing.

What Has Changed Since?

Lottoland’s CEO at the time, Nigel Birrell, stated that the failures were “legacy issues” that had been addressed, with “significantly increased investment in compliance, more than doubling headcount.” EU Lotto said it brought in third-party compliance support, enhanced training, and committed to building automated compliance systems.

An unusual detail: both regulatory actions have been removed from EU Lotto’s UKGC public register page. The UKGC typically keeps these visible, but they no longer appear. One source notes this is “something we have never seen before.” The fines are still documented on the UKGC’s separate news and regulatory action pages, but if you only check the operator’s licence summary, you would not know about them.

Our view: Two fines totalling £910,000 is a significant regulatory history. For comparison, all three Dazzletag casinos in this review series have £0 in fines. The Entain casinos from our first review series (Ladbrokes, Coral, Gala) have faced much larger fines but operate at vastly greater scale. For an operator of Lottoland’s size, nearly a million pounds in UKGC penalties is material. We are not saying Lottoland is unsafe — the licence remains active, compliance has reportedly been overhauled, and the company won EGR Operator of the Year in 2025. But you should know this history exists.

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Trustpilot: 2.2/5 from 5,873 Reviews — The Lowest in Our Review Series

Lottoland has a Trustpilot rating of 2.2 out of 5 from 5,873 reviews, classified as “Poor.” This is the lowest Trustpilot rating of any casino we have reviewed across both series and the highest review volume by a significant margin — meaning this rating is based on a very large sample size.

For comparison across our review series:

Casino	Trustpilot Rating	Reviews
Peachy Games	3.9/5	391
Casushi	3.5/5	566
Fruit Kings	3.5/5	96
Ladbrokes	1.4/5	~20,000+
Coral	1.3/5	~15,000+
Lottoland	2.2/5	5,873

Context matters here. Lottoland’s 2.2/5 is significantly better than the Entain casinos (Ladbrokes 1.4, Coral 1.3), and large-scale gambling operators consistently receive poor Trustpilot ratings — bet365, the UK’s largest bookmaker, sits at 1.3/5. But it is substantially below the Dazzletag trio.

Common Complaints

Reviewing recent Trustpilot feedback, the most frequent complaints are:

• Withdrawal delays: Multiple reviewers report waiting days or weeks for withdrawals, particularly when verification documents are requested. Several mention chasing payments with no response.
• Verification frustrations: Extended document verification periods that block access to winnings. Some report submitting documents multiple times with no resolution.
• Account closures: Some players report accounts being closed without clear explanation after requesting withdrawals.
• Game performance: Complaints about “dead spins” and perceived poor RTP performance, though this is a common complaint across all online casinos and reflects the mathematical reality of slots rather than rigging.

Positive Reviews

Positive reviews highlight the game variety, the lottery betting feature as unique, and several confirm receiving withdrawals within 24–32 hours once accounts are verified. One reviewer noted receiving a £280 withdrawal from a £2 bonus within the same day. Lottoland actively responds to negative reviews, directing complainants to customer support.

Casino Guru gives Lottoland an “Above average” safety index of 7.4/10, noting some unfair T&C clauses but considering the casino a “viable choice for certain players.”

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Games: 3,200+ Slots and the UK’s Only Lottery Betting Casino

Lottoland’s game library is the largest we have reviewed in this entire series — 3,200+ slots from providers including Pragmatic Play, Play’n GO, NetEnt, Red Tiger, Blueprint Gaming, Nolimit City, Hacksaw Gaming, and Microgaming/Games Global.

Category	Count	Notable Details
Slots	3,200+	Including 70+ Megaways titles, 260+ jackpot/progressive slots
Live Casino	80+	HD streaming, blackjack, roulette, game shows
Table Games	40+	Blackjack, roulette, poker, craps variations
Slingo	50+	Strong Slingo selection
Instant Wins	80+	Scratchcards and instant-win games
Bingo	12+ rooms	80-ball, 30-ball, 90-ball — tickets from 10p, prizes up to £50,000
Lottery Betting	30+ draws	EuroMillions, US Powerball, Mega Millions, El Gordo, Eurojackpot + UK-exclusive draws
Sportsbook	Full offering	Football, tennis, basketball + live betting and streaming (added 2021)

The Lottery Betting Product — What Makes Lottoland Unique

No other UK casino in our review series offers lottery betting. This is Lottoland’s core product and the reason the company was founded. You can bet on the outcomes of approximately 30 international lottery draws, including some of the world’s largest jackpots.

Critical distinction: You are not buying lottery tickets. You are placing a bet on which numbers will be drawn. If your numbers match, Lottoland pays you — the prize is insured, not drawn from a shared pool. This means your winnings come from Lottoland’s insurance policy, not from a lottery fund. It also means no portion of your stake goes to good causes, unlike a genuine National Lottery ticket where approximately 25% goes to charity.

Lottoland also offers its own UK-exclusive draws and charity scratchcards (Win-Win Charity, Hospice UK) which do support causes, but the core international lottery betting product does not.

RTP Note

One review noted that Lottoland “doesn’t skim out high-RTP slots like other rivals,” with some of the highest RTP slots available in the lobby. This is worth noting as a positive, though we always recommend checking the RTP of individual games before playing, as providers often offer casinos a choice of RTP configurations and the displayed RTP can vary from the published maximum.

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Mobile Apps: iOS and Android — The Full Package

Lottoland offers native apps for both iOS and Android — the first casino in this review series to offer both platforms. For comparison, Casushi offers iOS only, and Fruit Kings and Peachy Games offer neither.

Platform	Rating	Reviews	Key Features
iOS	4.4/5	7,000+	Full casino, lottery, sportsbook, bingo, Apple Pay
Android	4.2/5	Available via Google Play	Full casino, lottery, sportsbook, bingo

The app covers the entire product range: casino, lottery betting, sportsbook, scratchcards, and bingo. Several reviewers note the app is faster and more intuitive than the desktop site. Lottoland also regularly offers app-exclusive promotions with better terms than the desktop equivalent — the promotions page explicitly notes “Psst…App offers are always a better deal!”

The app was updated eight times in 2024 alone, and Lottoland won EGR Operator of the Year at the EGR Europe Awards 2025, a significant industry recognition.

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Payments: £1 Minimum Deposit, But Withdrawal Options Are Limited

Method	Deposit	Withdrawal	Min Deposit	Speed (Withdrawal)
Visa/Mastercard	✅	✅	£1	24 hours – 5 business days
Apple Pay	✅	❌	£1	N/A
Trustly	✅	❌ (deposits only)	£4	N/A
Paysafecard	✅	❌	£2	N/A
MuchBetter	✅	❌	£5	N/A
Bank Transfer	✅	✅	Varies	2–5 business days

The standout here is the £1 minimum deposit — exceptionally low for the UK market and genuine for casual players who want to try the platform without commitment. However, the £20 minimum stake requirement for the welcome bonus means you cannot claim the offer with just £1.

The withdrawal limitation is significant: Lottoland withdrawals are only available via debit card or bank transfer. If you deposit via Apple Pay, Paysafecard, MuchBetter, or Trustly, you will need to withdraw via a different method. This is a genuine inconvenience and worth knowing before you deposit.

The positive: no minimum withdrawal amount. You can withdraw any balance, however small, at any time. This is unusually player-friendly.

Withdrawal speed is reported at approximately 24 hours once verified, though the official stated timeframe is 2–5 business days. Multiple Trustpilot reviews confirm same-day or next-day withdrawals for verified accounts, but others report significant delays during the verification process itself.

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Promotions for Existing Players: More Active Than the Dazzletag Casinos

One of the most common complaints about the Dazzletag casinos was that promotions “dry up” after the welcome bonus. Lottoland takes a different approach, with a promotions page that is one of the most active we have seen:

• Weekly free spins offers tied to deposit and stake thresholds on qualifying games
• Prize wheel: A free weekly spin for all players, with prizes ranging from free spins to scratchcard discounts
• Cash prize drops: £50,000 prize pools on qualifying games during promotional periods
• Sunday bingo sessions: Free entry to £200 prize pool bingo when you spend £20 on bingo during the week
• App-exclusive offers: Consistently better terms for mobile app users
• Tournaments and leaderboards: Competitive events with cash prizes

Most ongoing promotions have minimal wagering requirements — typically just 1x or none at all. This is consistent with the welcome bonus philosophy and a genuine differentiator in a market where most casinos attach 30x+ wagering to everything.

What Lottoland does not have is a structured loyalty programme or VIP scheme. There is no points system, no tiered rewards, and no personal account manager. If ongoing loyalty rewards matter to you, Casushi’s Imperial Club or even a mainstream operator like Ladbrokes may serve you better for long-term play.

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Responsible Gambling: Comprehensive Tools After a Chequered History

Given the £760,000 fine for social responsibility failures, it is worth noting what Lottoland now offers in terms of player protection:

• Deposit limits: Daily, weekly, and monthly caps. Decreases take effect instantly; increases require a 24-hour cooling-off period.
• Time-outs: Lock yourself out for 24 hours, a week, or a month.
• Reality check alerts: Reminders of how long you have been playing.
• Session reminders: Periodic nudges about time spent.
• Self-exclusion: Full self-exclusion via GamStop integration.
• Mandatory deposit limit at registration: You must set a maximum deposit limit when you create your account (default £2,000/day, which you can lower or remove).
• Two-factor authentication: Available for account security.

These tools are comprehensive and align with current UKGC requirements. The mandatory deposit limit at registration is a feature not all casinos implement upfront. Whether Lottoland’s internal compliance processes have genuinely improved since the 2021 fine is something only the UKGC’s ongoing oversight can confirm, but the public-facing tools are in place.

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Design and User Experience: Clean, Functional, and Content-Rich

Lottoland uses a clean blue-and-green colour scheme that reflects its lottery heritage. The site is content-rich without being cluttered, with clear navigation between the casino, lottery, sportsbook, bingo, and promotions sections. The homepage prominently features current lottery jackpot totals alongside casino promotions.

Navigation is straightforward: top-level tabs for each product area, with game categories, search functionality, and provider filters within the casino section. The promotions page is notably well-organised, with each offer clearly displaying its terms and qualifying criteria.

The mobile-responsive version works well across devices, though reviewers consistently prefer the native apps for speed and navigation.

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Customer Support: Mixed Reports

Support is available via live chat, email, and a help centre with an AI chatbot. Reports on quality and availability are mixed:

• Some sources state support is available 24/7
• Others report limited hours with waits for responses outside peak times
• Trustpilot complaints frequently mention difficulty reaching live support during withdrawal disputes
• The help centre and chatbot are useful for routine queries but limited for complex issues
• Telephone support has been discontinued

Lottoland does actively respond to Trustpilot reviews, directing complainants to the customer support team. This is a positive indicator of engagement, though it does not resolve the underlying complaints about response times.

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How Lottoland Compares to the Dazzletag Casinos

Feature	Lottoland	Casushi	Fruit Kings	Peachy Games
Operator	EU Lotto Limited	Dazzletag	Dazzletag	Dazzletag
UKGC Licence	38991	39358	39358	39358
Total UKGC Fines	⚠️ £910,000	£0	£0	£0
Triple Licensed	✅ (UKGC + Gibraltar + Ireland)	Dual (UKGC + MGA)	Dual	Dual
Welcome Bonus EV	+£9.01 (no wagering)	+£31.93	+£31.93	+£31.93
Wagering Requirements	None	35x (subject to UKGC 10x cap)	35x (subject to UKGC 10x cap)	35x (subject to UKGC 10x cap)
Total Games	3,200+	1,850+	2,300+	1,400+
Lottery Betting	✅ (30+ draws)	❌	❌	❌
Sportsbook	✅	❌	❌	❌
Bingo	✅ (12+ rooms)	❌	Limited	✅
iOS App	✅ (4.4/5)	✅ (4.5/5)	❌	❌
Android App	✅ (4.2/5)	❌	❌	❌
Min Deposit	£1	£10	£10	£10
VIP/Loyalty	❌ No structured programme	✅ Imperial Club	Top Banana Club	Basic
Ongoing Promotions	✅ Active and varied	Limited	Limited	Limited
Trustpilot	2.2/5 (5,873)	3.5/5 (566)	3.5/5 (96)	3.9/5 (391)

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Who Should Consider Lottoland?

Lottoland is the right choice if you want:

• Lottery betting — the only UK casino offering bets on 30+ international draws
• No-wagering bonuses — genuinely transparent with no complex playthrough conditions
• Massive game selection — 3,200+ slots, the largest library in our review series
• Both iOS and Android apps — well-rated native apps with exclusive promotions
• Everything in one place — casino, lottery, sportsbook, bingo, and scratchcards under one account
• Low minimum deposit — just £1 to start (though £20 for the welcome bonus)
• Active ongoing promotions — unlike the Dazzletag casinos, the offers keep coming

Lottoland may not be the right choice if:

• A clean regulatory record matters to you — £910,000 in UKGC fines is significant
• You want the highest possible welcome bonus EV — the Dazzletag casinos offer more (if wagering caps are correctly applied)
• You need e-wallet withdrawals — Lottoland only pays out via debit card or bank transfer
• You value a structured loyalty programme — there is no VIP scheme or points system
• Trustpilot ratings influence your decisions — 2.2/5 from nearly 6,000 reviews is low

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Frequently Asked Questions

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Final Verdict: A Unique Platform With a Mixed Record

Lottoland is unlike any other casino in this review series. The lottery betting product is genuinely unique in the UK market. The no-wagering welcome bonus is refreshingly honest. The game library is the largest we have reviewed. Both iOS and Android apps are available and well-rated. The ongoing promotions are more active than the Dazzletag trio combined.

But the regulatory history cannot be ignored. £910,000 in UKGC fines across two enforcement actions — for misleading advertising and for failing to protect vulnerable customers — is a serious mark on the record. The Trustpilot rating of 2.2/5 from nearly 6,000 reviews, driven significantly by withdrawal and verification complaints, reinforces that the player experience is inconsistent.

Lottoland says it has invested heavily in compliance since 2021, and the EGR Operator of the Year award in 2025 suggests the industry recognises improvement. The UKGC licence remains active with no new enforcement actions. The fines have even been removed from the public register — though this is unusual and not something we have seen elsewhere.

If you want lottery betting, no-wagering bonuses, a massive game selection, and both mobile apps in one place, Lottoland is the only option in the UK that offers all of this. Just go in with your eyes open about the regulatory history and set your deposit limits before you start.

Next in this series: Quinn Casino — a new operator with a very different proposition.

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18+. Gambling carries risk. Only bet what you can afford to lose. If gambling is affecting your life, contact the National Gambling Helpline on 0808 8020 133 or visit GamStop to self-exclude from all UK-licensed gambling sites. Lottoland is operated by EU Lotto Limited under UKGC licence 38991. Terms and conditions apply to all promotions.